UPDATED 01/31/2025

Privacy Policy

Facts
What does ProVia Bank do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons ProVia Bank chooses to share; and whether you can limit this sharing.
Facts
What does ProVia Bank do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons ProVia Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does ProVia
Bank share?
Can you limit this sharing?
For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes
No
For our marketing purposes to offer our products and services to you
Yes
No
For joint marketing with other financial companies
No
We don’t share
For our affiliates’ everyday business purposes information about your transactions and experiences
Yes
No
For our affiliates’ everyday business purposes information about your creditworthiness
No
We don’t share
For our affiliates to market to you
No
We don’t share
For our nonaffiliates to market to you
No
We don’t share
Who we are?

Who is providing this notice?
ProVia Bank
Who we are?

Who is providing this notice?
ProVia Bank
What we do?

How does ProVia Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does ProVia Bank collect my personal information?
We collect your personal information, for example, when you:

  • Open an account or Deposit Money
  • Pay your bills or Apply for a loan
  • Use your debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. 
Why can’t I limit all sharing?
Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.
What we do?

How does ProVia Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does ProVia Bank collect my personal information?
We collect your personal information, for example, when you:

  • Open an account or Deposit Money
  • Pay your bills or Apply for a loan
  • Use your debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. 
Why can’t I limit all sharing?
Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.
Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affilitates include companies with a ProVia name.
Non-affiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • ProVia Bank does not share with nonaffiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • ProVia Bank doesn’t jointly market.
Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affilitates include companies with a ProVia name.
Non-affiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • ProVia Bank does not share with nonaffiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • ProVia Bank doesn’t jointly market.

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<span data-metadata=""><span data-buffer="">Call (866) 622-7677 or email us at support@proviabank.com.

Address

3777 West Road
East Lansing, MI 48823

Routing Number

072486908

Federally Insured by NCUA

Pillur, a trade name of Michigan State University Federal Credit Union. All rights reserved.

Pillur accounts are held at Michigan State University Federal Credit Union where savings are federally insured to at least $250,000 by the NCUA and backed by the full faith and credit of the United States Government. APR = Annual Percentage Rate. APY = Annual Percentage Yield. View our Privacy Policy and read our disclaimer regarding links to other sites via our Disclosures.

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